Abducting behavior in escape hatches is an auto-steering product strategy.
- Abducting behavior in escape hatches is an auto-steering product strategy.
- The basic approach:
- 1) Create an escape hatch that only savvy users will go into.
- 2) Watch what they do in the escape hatch.
- 3) Help the less savvy users get that use case automatically.
- The savvy users are exploring and finding good ideas, which are then sent back to everyone else.
- Typically only a small number of users go "into the basement," and then everyone else benefits.
- This can layer fractally up as many layers you want.
- For each layer, the population in the hatch benefits everyone outside of the hatch.
- Across multiple layers, the benefit to the above-the-hatch people compounds.