An old consulting proverb: "Never deliver more than a 10% improvement."
- An old consulting proverb: "Never deliver more than a 10% improvement."
- Related to the Improvement Ravine.
- Discontinuous improvements have to prove themselves, and some of them will fail.
- It's strictly easier to do incremental improvements on a given base.
- Less activation energy of convincing others.
- Less embarrassing if it doesn't work.
- Consultants aren't hired to be bold and increase upside.
- They're hired to be safe and generic, to apply best practices and cap downside.
- They will by construction be worse than you at your centers of excellence and only useful in your undifferentiated dimensions.