Automation is hard in intentionality-rich domains.

· Bits and Bobs 12/9/24
  • Automation is hard in intentionality-rich domains.
    • Note that the intentionality-richness is distinct from the complexity.
    • Self driving cars is a complex domain but an intentionality-poor one.
      • The user's intention is simply "get from point A to point B safely and quickly."
      • The user doesn't care about any of the other details.
    • Contrast that with something like sending an email to your boss.
      • Much higher intentionality.
      • Little nuances carry significant signal, and you have to be highly intentional about all of them.
      • Much harder to fully automate!