Bring in users in a new system in waves.

· Bits and Bobs 7/27/26
  • Bring in users in a new system in waves.
    • New users will discover problems you hadn't found yet.
    • Once you find that bug, you can fix it so future people won't have it.
    • Each of those bugs has a high chance of "burning" that user, and making them give up with the product.
    • When many users come in at the same time and hit the same bug, you get O(1) the useful signal to improve, but O(n) users are burned.
    • You want to have the minimum number of users burned to generate insight about bugs.
    • That implies having new users come in waves, so you can fix bugs before the next wave.