Customers like dumb pipes, but pipes don't like to be dumb.
- Customers like dumb pipes, but pipes don't like to be dumb.
- If your service is a dumb pipe, then users don't think about you at all.
- You're just an implementation detail.
- Below the API for the user.
- Something that the user hasn't built up a relationship or trust with is much easier to swap out.
- Silos, who used to render the pixels, making themselves increasingly dumb pipes for agents is ceding a lot of power.
- I don't know what else they would do, of course.
- You can't stop a steamroller.