I liked my friend John Cutler's "We kind of suck at that right now" piece.

· Bits and Bobs 3/3/25
  • I liked my friend John Cutler's "We kind of suck at that right now" piece.
    • The situation he describes is acknowledging the team's lack of ability on a given topic in front of the team.
    • To the systems thinker, this is totally fine because it's no one's fault.
    • To the individuals-first thinker, acknowledging a gap in the team's ability is awkward and aggressive because it implies that someone is failing, because anything that's not going right is someone's fault.
    • I realize I've fallen into this trap often; I do a bad job at extending the kayfabe since I think by default in systems and most people think by default in individuals.
    • This also makes me realize that teams that focus on individuals, not systems, are more likely to fall prey to kayfabe.
    • In those situations, to point out something's not working is to implicitly ask, "who should be blamed for this failure?"
    • We have a new meme for the hellscape that comes from work environments that assume any mistakes are entirely on the employee: "Hey, Number 17"