I love these seven pragmatic yet nuanced conversation hacks for having productive discussions in ambiguous problem domains.
It's short and high-leverage. Two excerpts:
"Move your line of sight below theirs. Hunch over a bit. This changes the sense of who is in charge of the conversation."
"Listen to the room when you are done to see and hear what they heard. Does the conversation continue immediately on the same or related topic? Excellent. Is there a painful, long silence where it's clear you didn't deliver your message? Keep trying."