In a world of agents there will be an arms race between users and providers.

· Bits and Bobs 4/14/25
  • In a world of agents there will be an arms race between users and providers.
      • This wastes the bots time and makes it not worth their while.
    • This kind of weaponized chaff will likely get worse over time.
    • Screen scraping gamesmanship has been a thing for decades, with agents it will get even weirder.
    • For example, I've heard DoorDash is trying to block agents from using its service.
    • Many services like Doordash have a business model that presumes not a dumb pipe of functionality but an aggregator model.
    • They collect all of the user demand, and then can use that powerful position to get leverage over the supply–their ability to steer to different providers is powerful.
    • But part of that steering ability is because humans are easy to distract.
    • When they see an ad in the corner of their eye or a tantalizing upsell, they just might click it.
    • Bots are way less likely to click, which means that the business model of the aggregator reduces to more of a dumb pipe: a much worse business.

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