In uncertainty (e.g.

In uncertainty (e.g. complex environments) people cling to a charismatic, powerful person that says "Don't worry, I know what to do, simply follow me."

Sometimes these people are the ones who least know what to do–they don't even recognize the multi-ply challenges at all, which is why they're more confident.

Every so often consistency and confidence is sufficient to get through the complexity… but often it isn't, and has the potential to be a self-defeating trap.