LLMs are additive for consumers and possibly subtractive for employees.
- LLMs are additive for consumers and possibly subtractive for employees.
- LLMs are abundant cognitive labor.
- Consumers never had the resources to dispatch cognitive labor on their behalf, so extra labor is fully additive.
- Companies, however, have long paid employees to be cognitive labor.
- Now LLMs can displace some of that labor, which is subtractive by default.
- Especially with the default "do what we do now but more cheaply" mindset of enterprises.
- Compare to a "what new things can we do now?" mindset.