One possible steamroller kind of problem: a lack of apprenticeship in the age of AI.

· Bits and Bobs 5/19/25
  • One possible steamroller kind of problem: a lack of apprenticeship in the age of AI.[mw]
    • To be effective, knowhow is most important, which only comes from experience.
    • Even entry-level jobs getting coffee for the more senior people allows you to absorb and learn indirectly.
    • This is sometimes called "legitimate peripheral participation."
      • This concept was introduced by Jean Lave and Etienne Wenger in their 1991 book "Situated Learning: Legitimate Peripheral Participation."
    • Other paths allow absorption of knowhow, e.g. "communities of practice."
    • Apparently there was a study at Xerox PARC on the abilities of copy machine repair technicians.
      • They assumed that a technician's ability to fix machines was individual, since the job was done individually.
      • But it turns out that knowhow diffused through indirect methods, with the technicians gossiping over a shared breakfast.
      • Another study apparently found that in a call center when they put in sound-proof cubicles, the improvement in call quality stopped.
      • With less sound isolation, employees were able to absorb more effective techniques from their peers, and the more effective techniques were more likely to be absorbed.
      • This is sometimes called an "informal upgrade network."
    • Senior employees with experience can use LLMs to do the jobs of multiple junior people.
    • These indirect processes are things that might evaporate with LLM and a need for fewer junior employees.
    • The job is only directly about the menial tasks indirectly is about apprenticeship.
    • We're losing a generation of apprentices.[mx]
    • What happens when all of the people with knowhow retire?
    • By then it might be too late.

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