People who buy a drill don't want a drill, they want a hole.

· Bits and Bobs 6/1/26
  • People who buy a drill don't want a drill, they want a hole.
    • Imagine designing your own drill.
    • Unless you're a mechanical engineer, you don't know how to make good decisions in that domain.
    • You just want the hole!
    • Similarly, people are terrible at PMing their own software.