Retconning: constructing a narrative after the fact that someone could think is a plausible explanatory story for how something got to be where it is.

  • Retconning: constructing a narrative after the fact that someone could think is a plausible explanatory story for how something got to be where it is.
    • The technical term is "retroactive continuity".
      • It originally comes from comics.
    • But I think it's a useful way to understand and develop products.
    • Imagine you were handed a pre-existing product to be the PM for.
    • Like all post-PMF products, it will be a bit of a hot mess.
    • It will have adoption and usage, and also be kind of broken or ugly in some significant way.
    • How should you develop this product? Where should you take it?
    • A step I like to take is first try to retcon its story.
    • Not how it actually came to be, in all of its messy, random glory.
    • But a story that makes it sound like all of its random little features were intentional, that listeners would find plausible.
    • This gives you the throughline of what the product is and wants to be.
    • The things that resonated with its users in practice.
    • Now that you have a narrative throughline, you can extend it into the future.
    • Extrapolating, where might it get to in a decade?
    • Then use that as your northstar.
    • Once you do that, often you realize there are some parts that felt important that you can now see are vestigial.
    • Or that some parts you thought were random appendages are actually the beginning buds of a beautiful and important blossom.
    • Now that you have the throughline, you can make it more like what it wants to be, closer to that narrative.
    • You can repeat this progress, ping-ponging back and forth, many times over multiple years.
    • Retconning helps you figure out what the product wants.
    • A product, after all, is an accumulation of millions of micro-decisions made over many years by millions of people (engineers, PMs, customers).
    • Finding the troughline, the consistent truth underneath that flowing swarm behavior allows you to see its core emergent story that is being told.