Software should be soft, not hard.

Hard things are efficient but brittle.

They're hard to change, hard to adapt.

One-size-fits-all.

Software is supposed to be soft.

Malleable, adaptable.

Software should be like water; fluid, possible to conform to any shape.

Apps are hard, like blocks.

LLMs are fluid, like sand.

Users shouldn't conform to software.

Software should conform to users.