The coordination headwind is worse in organizations where everyone is smart.

If everyone thinks they're a genius, then they are more likely to go against the grain.

People who know they can't do better than the process do what the process tells them.

This can be terrible with a poor process, or great with a great process.

"The Navy is a machine designed by geniuses to be run by idiots."^[ca]

It's better to have a process that everyone knows that everyone will follow than to have the best process.

At least then there's something to coordinate to.