The key difference in a high performing team: does ambiguity destroy or create trust in the team?
- The key difference in a high performing team: does ambiguity destroy or create trust in the team?
- In normal teams, ambiguity makes the team lose trust in one another.
- "The reason this is hard is because Jeff isn't technical enough, unlike me."
- In high-performing teams, ambiguity makes the team gain trust in one another.
- "Wow, that was such a fascinating insight from Sarah I would have never thought of in a million years."
- The switch from default-diverging to default-converging is tiny but infinitely important.