When delegating judgment calls, trust depends on a few things.
- When delegating judgment calls, trust depends on a few things.
- Namely:
- 1) Alignment of interest
- 2) base competence
- 3) relevant context.
- A declining list of trust in recommender systems:
- A personal shopper you hired and have worked with for a year.
- A personal shopper provided to you by Nordstrom for the afternoon.
- The product recommendations in the Nordstrom app.