You can trust builders who will fly on their own airplane.

· Bits and Bobs 7/27/26
  • You can trust builders who will fly on their own airplane.
    • If the mechanic is getting on the plane with you, you can trust them to make sure it works.
    • They have a deep structural ownership over the problem, because it is tied to their continued existence.
    • They have the incentive to go above and beyond and be curious about parts that might not work.
    • Compare that to someone who doesn't feel ownership over the problem.
    • For example, an electrician at the factory who says "Well, I did the electrical work properly" but doesn't trust the rest of the production process to produce a result they'd actually fly on.
    • This is also part of the logic of eating your own dogfood in product development.