Enabling user agency as a product design principle

  • Enabling user agency as a product design principle
    • People want to feel like they own their space. They want authorship over what represents them.
    • RE: Shelf. A shelf that just records is a receipt. A shelf you've touched is an identity.
    • Folks want authorship, to get a sense of accuracy.
    • Users build more trust when they feel like tehy participated in making it correct.