Lecan has a theory of the tension between neurosis and psychosis.

When you're neurotic, you're confused, stressed, and looking for answers.

In that state you become more closed.

But critically you know that there's something wrong.

Therapy is highly effective in these situations to help you open back up.

When you're psychotic, you have beliefs that are concrete and immutably clear: you don't even realize you might be wrong.

You're locked into a static worldview that might be completely incoherent with reality.

But crucially, you're not even aware that you might be wrong.

This makes you very hard to coach in this environment.

You don't even know to ask for or receive help.

Any coaching to bring you back to reality will agitate you further.

If you see anyone in this state, the best answer is to validate them to calm them down (if it won't lead to harm) or to leave them alone.

The founder mindset promotes a psychotic process.

It stops you from being open, insecure, or questioning.

It forces you to believe you really are infallible.

Large organizations have an emergent kayfabe that the organization's goals are infallible; the founder's kayfabe is the belief that you individually are infallible.

Every founder believes they are right with every fiber of their being.

It's the market that decides which subset of them is actually right.