Reducing the amount of broken glass to crawl through creates value.
People with a high pain tolerance in that domain won't understand it: "you can still do the thing you could have done before!"
But a larger number of people can now viably use it than could before.
A famous HackerNews comment when DropBox was shown off:
"For a Linux user, you can already build such a system yourself quite trivially by getting an FTP account, mounting it locally with curlftpfs, and then using SVN or CVS on the mounted filesystem"
Reducing friction and uncertainty creates value!