Research before and after you have a customer is fundamentally different.

· Bits and Bobs 7/21/25
  • Research before and after you have a customer is fundamentally different.
    • Before you have a customer, your research is open-ended.
      • It blossoms fractally, never cohering by default.
    • Once you have a customer, your research is close-ended.
      • It only blossoms as much as necessary to make that customer happy.