Systems choose metrics that make them look good.
- Systems choose metrics that make them look good.
- The choice of metrics is endogenous to the system.
- If every update to the manager the team chooses different metrics to highlight, even if they're "doing well as reported by the metrics" they're actually doing poorly.
- Consistent progress on consistent metrics shows that things are going well.
- Or at least, momentum on consistent metrics are harder to fake.
- At a certain point however the metric decoheres from success and becomes an accidental end in and of itself.
- At the beginning you want a consistent metric; at the end that's dangerous.