The difference between agents being told to do something and choose to do something by their own intention is infinite.

· Bits and Bobs 1/22/24

Agents choosing to apply their own creative energy can avoid cliffs that their boss didn't see.

They can also find new upside that their management chain never even imagined.

As a manager, Is there a way for your report to surprise you, to go above and beyond?

Or is the ceiling set by your request, with the only possible variance being how much you are let down?

These are two very different orientations.