You can't sell a product on "fewer papercuts."

· Bits and Bobs 8/25/25
  • You can't sell a product on "fewer papercuts."
    • But as a user if you were to consider going from a system without papercuts to one with them, you obviously won't.
    • Once you come into a system with fewer papercuts, you're less likely to leave.
    • Minimization of papercuts is a secondary use case.