Having a background in things like sociology gives a leg up for understanding LLMs.
Most tech is understood best with a straightforward math/computer science frame.
But LLMs are a cultural technology.
They are best understood through the lens of culture and society, not how they work.
The chatbot UI is what you get when you ask programmers to guess how users should interact with this new cultural technology
It's effectively a command line, one of the most intimidating UIs you can imagine.