Some people are naturally abrasive.
- Some people are naturally abrasive.
- In the best environments that abrasion is the source of disconfirming evidence that makes the team great.
- People on the team find that abrasion to be empowering.
- In the worst environments that abrasion is pure intimidation.
- It makes people feel overwhelmed, and they just defensively crouch.
- The question is how to create an environment where the naturally abrasive person can cause the former, not the latter.