The entity that has all the power is allowed to be clueless.

To summarize (my understanding of) the main thrust of Jane Austen, Game Theorist:

The men are clueless, because they can be.

The women have no recourse but to do clever strategies to get ahead.

Why is the tech industry not particularly self-reflective about the implications of its actions?

Because the tech industry has all of the money and power.

The tech industry is clueless because it can be.