The last era of software was based around zero marginal costs.
- The last era of software was based around zero marginal costs.
- In a world of zero marginal cost, there are only three consumer business models[adz].
- Hardware.
- Charge a premium on the hardware, and lock people into your ecosystem.
- Media.
- Proprietary copyrighted content the user can't get anywhere else.
- Ads.
- This is the default catchment basin nearly all of consumer fell into, an inescapable pull.
- But to have a sustainable ads ecosystem requires a critical mass.
- This is a heavily centralizing force, especially with things like Apple's ATT which traded off a small increase in privacy for massive centralization.
- The ads business model leads, inevitably, to engagement farming.
- Giving users not what they want to want, but what they want.
- The old saw "You are the product" has some truth to it.
- Incentives between the software and the users are somewhat at odds.
- Good!
- That means the next era will be free of that default catchment basin, and hopefully we'll find some more user-aligned incentives in the LLM-native catchment basin[aee].